Paige, a GCG company, is currently seeking an Inside Sales Account Manager to join our Cable Assembly Account Management team!

As an Inside Sales Account Manager with our Cable Assembly team, you will serve as a liaison between our customers and the company to address needs, inquiries, and issues. You’ll manage sales order processing and maintenance, responding to requests for quotes, new product coordination, measuring the division’s delivery performance, and maintaining ISO 9001 documents as needed for the Customer Service function.

Schedule: Monday to Friday, 8:00am to 5:00pm

This role offers a remote work arrangement.

What you'll do

• Serve as primary contact for all customer communications
• Process RFQ’s, follow to completion
• Support new product launch, coordination and management
• Communicate order status to customers in a timely manner
• Follow the RMA process
• Update customer communication log as needed
• Run reports on delivery performance, open orders, and other data as required
• Build and maintain customer relationships to increase sales
• Identify customer and market trends
• Assist other departments as needed, interacting heavily with the Customer Service team
• Complete all corporate training requirements
• Comply with ISO-9001 quality standards
• Set and track personal & business goals

What you'll bring

• Customer Service/Account Management experience in production or manufacturing industry required
• AS degree or 3-5 years experience in customer service/account management related function preferred
• Strong written and verbal communications
• Experience in an electronics-manufacturing environment preferred 
• Demonstrated experience with Windows and MS-Office (MS-Excel, MS –Word, MS-Outlook)
• Experience using an ERP system
• Ability to manage multiple tasks effectively
• Strong organization and attention to detail

What we offer

• Annual salary of $55,000 to $60,000 per year, dependent on experience

• Comprehensive Health Coverage: Multiple medical plan options (CDHP and PPO) to get you the coverage you need

• Robust Financial Security: Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans

• Generous Time Off: PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs

• Wellness & Support Programs: Employee Assistance Program (EAP), wellness incentives, and telehealth access

• Extras That Matter: Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind

• An employee-centric company that values and truly appreciates our most important asset: You!

About GCG

At GCG, our mission is to power, connect, and automate our world.  With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe.  We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve.

About Paige

At Paige, we have a legacy built on tradition and core values. Since 1958, Paige has been dedicated to creating connectivity solutions for clients around the world. We listen to the needs of our customers, face their challenges with them, and engineer solutions that save time and money. Every single member of our team is invested in the success of every customer and product, every time.

GCG is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person.

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