GCG strives to provide best-in-class employee development to employees at all levels. To achieve this goal, we are ready to add an experienced Learning & Development Coordinator to our Organizational Development team as we implement Cornerstone, our new Performance Management and Learning Management System. The LMS Coordinator will be responsible for the administration, support, and optimization of our Learning Management System. This role ensures a seamless user experience, effective course delivery, and system functionality while collaborating with internal stakeholders to meet training and development objectives.

In this hybrid role, you will use your organizational, time management, communication, planning and meeting facilitation skills to help us ensure the smooth and effective functioning of training events and special learning and development projects. Your duties will include managing the company training calendar as well as scheduling and managing both live and virtual learning events; working with the Sr Director, Organizational Development and the Sr. Learning Experience Designer, to write and send announcements and other communications regarding learning events; creating and maintaining a library of learning and development resources in the Learning Management System (LMS); and administer and maintain the LMS.

If you're looking for career opportunities where you can excel and contribute to a strong company culture, we want to hear from you. Join our highly motivated team and take pride in your work as we create a better future together.

This role offers hybrid work arrangement after initial training and onboarding.  Following onboarding and training, the individual would be expected to be in office at GCG headquarters no less than 3 days per week.  GCG headquarters is located at 8550 W Bryn Mawr Ave Suite 400, Chicago, IL. 

What You’ll Do

• Design and develop learning content for in-person, virtual, online, and web-based training
• Analyze learning data and provide basic data reporting to Talent Management/HR leadership
• Support creation of resources to ensure best practices are implemented across site
• Maintain and administer the learning management system
• Partner with business leaders and front-line managers to maintain effective, consistent approach to compliance training
• Recommend and follow up on solutions for improvement of existing training programs, as well as the LMS
• Work with HR business partners, business leadership, and talent team to develop and implement strategic people capability and development initiatives
• Serve as backup for the Sr. Learning Experience Designer
• Other duties as assigned

What You’ll Bring

• 0-2 years of previous experience as an LMS Administrator or similar role
• Bachelor’s degree in HR, OD, Instructional Design, or similar field
• Experience with learning management systems (preferably Cornerstone), virtual facilitation platforms (e.g., Microsoft Teams, etc.), and web delivery tools
• Excellent problem-solving, communication and organizational skills. Must have attention to detail, and successful time management and prioritization skills
• Ability to work independently and to create structure in an ambiguous environment
• Ability to train and support users at various skill levels. Previous experience with training or teaching; confident in presentation and facilitation skills
• Outstanding written and verbal communication skills; ability to build strong rapport and positive relationships with employees

What we offer

• Competitive annual compensation package ranging from $50,000 to $55,000 per year, commensurate with relevant industry experience and knowledge.
• Robust and affordable benefits options, including medical, dental, vision, life insurance, short and long-term disability insurance, and more
• PTO plan with company paid holidays
• 401K with employer contribution
• An employee-centric company that values and truly appreciates our most important asset: You!

About GCG

At GCG, our mission is to power, connect, and automate our world.  With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe.  We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve.

GCG is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person.

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